Effective Date: October 1, 2023
At FELYNORIX, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we're here to help. This refund policy outlines the procedures and conditions for receiving a refund.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note, the timeframe for receiving the refund depends on your card issuer's policies.
You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be included.
If you have any questions on how to return your item, contact us: